Information We Collect
We collect information to provide, improve and secure our services.
A) Personal Information
- Full Name, Phone Number, Email Address
- Postal Address and identity proof (as legally required)
- Health-related data voluntarily submitted while availing healthcare services
B) Technical and Usage Information
- IP address, device/browser details
- Usage data (pages visited, clicks, patterns) for improvements
- Cookies and similar technologies to remember preferences and enhance experience
Our Use of Your Information
- Provide requested services and support
- Maintain internal records and comply with law
- Improve our platform and personalize content (where permitted)
We do not sell or trade your personal information.
Sharing & Disclosure of Information
- Authorized healthcare providers to fulfill your requests
- Internal teams (support, legal, operations) to process requests
- Government/Law enforcement when legally required
- Third-party service providers (hosting, analytics, communication) under strict agreements
How Information Is Collected
We collect information directly from you, automatically via cookies, and from service partners as needed to deliver services.
External Links on the Platform
We are not responsible for practices of external sites linked from our platform. Please review their privacy policies.
Cookies
We use strictly necessary, performance, functionality, and (where consented) targeting cookies. You can control cookies in your browser.
Your Rights
- Access, correction, and portability of your data
- Withdraw consent and object to processing
- Complain to a supervisory authority
Children’s Privacy
We do not knowingly collect data from users under 18. Parents/guardians may contact us to request deletion.
Compliances
Formulated in alignment with applicable Indian laws including the Digital Personal Data Protection Act, 2023, and related rules.
Confidentiality
Your information is treated as confidential and disclosed only per this policy or when legally required.
Other Information Collectors
Third parties may have different practices; please review their policies before sharing information with them.
Our Disclosure of Your Information
We may disclose limited information to comply with law, enforce our terms, or protect our rights and users’ safety.
Accessing, Reviewing and Changing Your Profile
You may review and update your account information through your profile or by contacting us.
Security
We follow industry-standard safeguards to protect data. No method of transmission or storage is 100% secure.
Severability
If any part of this policy is found invalid, the remaining parts remain in effect.
Amendment
We may update this policy periodically. Continued use of the platform indicates acceptance of the updated policy.
Consent Withdrawal, Data Download & Removal Requests
To withdraw consent or request access/deletion, email info@arogyasamriddhi.com.
Disclaimer
We do not store any credit/debit card details. We are not liable for losses due to disclosures outside our control.