TERMS OF USE

Posted as of 13/05/2025
Last updated as of 13/05/2025

Welcome to Arogya Samriddhi’s Terms of Use

We, M/s. Arogyaman Solution Private Limited (ASPL), a private limited company incorporated under the provisions of the Companies Act, 1956, having its registered office at 301, Tower 1, Assotech Business Cresterra, Noida Sector 135, Uttar Pradesh – 201305, India (hereinafter referred to as “Company” or "ASPL") and is operating its business under the brand name “Arogya Samriddhi” (hereinafter referred to as “Brand Name”). This Terms of Use (hereinafter referred to as “Terms of Use”) is our commitment towards your trust and we intend to provide you a convenient method to find, access, and avail discounted healthcare services including consultations, diagnostics, wellness services, and treatment packages offered by our verified third-party partners such as hospitals, diagnostic centers, and wellness clinics, through our digital platform. This Terms of Use lays down all the terms and conditions surrounding the usage of our Website for you and the Company.

Platform herein and in all associated policies refer to https://arogyasamriddhi.com. Upon usage, registration, or even browsing through our Website creates a contractual relationship between you and us through this Terms of Use and other relevant policies associated with our Website, for all contractual, legal, and compliance purposes. This Terms of Use is considered as a legally binding agreement and is also considered as an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Definition and Interpretation

1.1. Definition

1.2. Interpretation

2. Platform Overview

Arogya Samriddhi is an innovative healthcare savings and access platform brought to you by Arogyaman Solution Private Limited. We are dedicated to making quality healthcare services more affordable and accessible to every individual and family across India. Our mission is to empower people to take charge of their health and wellness through cost-effective solutions, strategic partnerships, and simplified healthcare access.

Through our platform, we offer specially curated discount-based health plans that provide significant savings on consultations, diagnostics, pharmacy purchases, dental care, wellness programs, and more – all through our extensive network of trusted Healthcare Partners, including hospitals, clinics, labs, and pharmacies.

Whether you are managing everyday health needs or seeking long-term care solutions, Arogya Samriddhi is your one-stop destination for smart healthcare choices. Our user-friendly web and mobile platform allows Members to easily discover, compare, and avail discounts across a wide range of medical services.

Backed by a passionate team and guided by the vision of “Health for All”, we strive to bridge the gap between healthcare affordability and quality service delivery. At Arogya Samriddhi, we believe that health is not a luxury – it is a right, and we are here to ensure that this right is respected and realized for all.

3. Services on the Platform

3.1. Key Services Offered

3.2. Key Services Offered by Arogya Samriddhi Card

The detailed list of services for the Arogya Samriddhi Card, including OPD, IPD, pathology, pharmacy, diagnostics, screening, ambulance, dental, dieticians, physiotherapy, and customer support, can be included here similarly. Due to the length, you can add the section content as per your preference, maintaining the structure.

4. Compliance

This Terms of Use is made in accordance with the provisions of the Information and Technology Act, 2000 and the rules therein under along with the amendment from time to time. This Terms of Use is published on the Platform in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Website.

5. Registration and Operations

To fully avail the Services of the Website, registration is required. To create an account on our website and access its services, we require the following details from you. This information will help us personalize your experience, ensure security, and provide access to our services effectively:

Information collected about you is subject to our Privacy Policy, which is incorporated in these Terms of Use by reference. Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe You have done so, We hold the right to permanently suspend Your account.

6. Eligibility

7. Content

8. Indemnity

You agree to indemnify, defend and hold harmless the Company, and its respective directors, officers, employees, and agents from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements) asserted against or incurred by us that arise out of, result from, or may be payable by, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed according to these Terms of Use. Further, you agree to hold the Company harmless against any claims made by any Third Party due to/ or arising out of, or in connection with:

You further agree not to settle with any party without the consent of the Company.

In no event shall we be liable to compensate you or any Third Party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortious action, or any other claim arising out of or in connection with your use of, or access, or availing Services from or materials contained therein on the Website.

9. Limitation of Liability

10. Term

11. Termination

12. Communication

By using this Website and providing your identity and contact information to the Company through the Website, you agree and consent to receive e-mails or SMS from us and/or any of its representatives at any time.

You can report to info@arogyasamriddhi.com or call us at +91 8766290067 (Customer Service), +91 9953799398 (Sales) if you find any discrepancy with regard to Website or Content-related information and we will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time taken for investigation.

You expressly agree that notwithstanding anything contained hereinabove, it may be contacted by us relating to any Services availed by you on the Website or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.

13. User obligations and formal undertakings as to conduct

You agree and acknowledge that you are a restricted user of this Platform and you:

You further undertake not to:

14. Suspension of User access and activity

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Platform, and/or refuse to the usage of the Platform, without being required to provide you with notice or cause:

15. Intellectual Property Rights

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Platform. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Platform or such other Third-Party and other distinctive brand features of the Platform are the property of the Platform or the respective copyright or trademark owner. Furthermore, concerning the Platform, we shall be the exclusive owner of all the designs, graphics, and the like, related to the Platform.

You shall not use any of the Intellectual Property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective users of the Platform, or that in any manner disparages or discredits the Platform, to be determined in the sole discretion.

You are aware all Intellectual Property, including but not limited to copyrights, relating to said Services resides with the owners, and that at no point does any such Intellectual Property stand transferred from the aforementioned creators. You are aware that we merely provide the Platform through which you can communicate with other Users and the Platform does not own any of the Intellectual Property relating to the independent Content displayed on the Platform, apart from created graphics and specified Content.

You are further aware that any reproduction or infringement of the Intellectual Property of the aforementioned owners by you will result in legal action being initiated against you by the respective owners of the Intellectual Property so reproduced/infringed upon. It is agreed to by you that the Contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.

16. Disclaimer of Warranties and Liabilities

17. Force Majeure

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to force majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

18. Dispute Resolution and Jurisdiction

18.1. These Terms shall be governed and interpreted by and construed in accordance with the substantive laws of Noida, Uttar Pradesh and subject to arbitration provisions below, each party hereby irrevocably and finally submits to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India thereto in respect of any disputes, legal action or proceedings arising out of or in connection with the Terms, interpretation, duties, performance, breach, etc. of these Terms.

18.2. Should any Dispute arise out of or in connection with these Terms, the Parties hereto shall first endeavor to settle such Dispute amicably. If the Dispute is not resolved through amicable settlement within fifteen (15) days after commencement of discussions or such longer period as the Parties mutually agree in writing, then either Party may refer the Dispute for resolution by arbitration according to the provisions of the Arbitration and Conciliation Act, 1996 (India) or any statutory amendment or re-enactment thereof, or any statute enacted to replace the same, for the time being in force. The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties. The seat and venue of arbitration shall be in Noida, Uttar Pradesh, India, and the language of the proceedings shall be English.

18.3. The Award rendered in any arbitration commenced hereunder shall be final and conclusive, and judgment thereon may be entered in any court having jurisdiction for its enforcement. The Parties undertake to implement the arbitration award. In addition, the Parties agree that no Party shall have any right to commence or maintain a suit or legal proceeding concerning a Dispute hereunder (other than for preventive or interlocutory relief pending completion of the arbitration proceedings under these Terms) until the Dispute has been determined in accordance with the arbitration procedure provided for herein and then only for the enforcement of the award rendered in such arbitration. When any Dispute is under arbitration, except for the matters under dispute, the Parties shall continue to exercise their remaining respective rights and fulfil their remaining respective obligations under these Terms.

19. Miscellaneous Provisions